Omega Associates are dedicated in their involvement in the Customer Management space. Helping our clients by providing an end-to-end recruitment solution designed to help them improve their competitiveness and efficiency. CRM is an integrated information system that is used to plan, schedule and control the pre sales and post sales activities in an organization... (customer relationship management n.d.) ERP attempts to bridge the gap between the SCM and CRM packages.... (Koch 2006) In that, all programmes whether you understand CRM or not are indeed around a customer centricity movement within an organisation. Understanding the phrase customer is king is a pre-requisite of ensuring long-term success. It is the building platform of programmes today. Our experience of search & selection within the Customer, Enterprise & Supplier Management domains is focused on sales, technical, IT and Management. These opportunities span from the analytical & statistical aspects of customer propensity, mapping/modelling through to strategic procurement and SCM Outsourcing. We work in conjunction with our clients executive office, IT Management/Director, Analytical/Statistical team, Sales & Marketing and HR functions to achieve a fully comprehensible requisition. We have serviced major Software houses & vendors, Systems Integration, Consulting and Outsourcing organisations on their implementation, integration & transformation programmes. These Customer Management programmes require hybrid calibre individuals capable of drawing upon their experience of working customer first and enterprise wide. Sector experience Banking & Insurance Public Sector Retail FMCG Call/Contact Centres